06Build familiarity

Bear Do

AIRDO Co., Ltd.

  • Transport & logistics
  • Other

YataLogic’s analysis

The key point of this case

Touchpoints form a sequence: meet the character while traveling, take a photo, obtain travel items, and keep using them after returning home.

From official information

Officially documented uses

  • Meets people in person at airports and travel destinations.
  • Photographs provide a record of the date of the visit.
See the official sources used ↓

Roles identified by YataLogic

The character’s job

  • Meets people in person at airports and travel destinations.
  • Photographs provide a record of the date of the visit.

Application ideas from YataLogic

How could another business apply this?

In tourism, aviation and accommodation, provide photos or travel items that preserve the location, season and date of a visit, helping people remember where they obtained them. Give items practical travel functions as well as limited availability.

Where is it used?

  • • Meets people in person at airports and travel destinations.
  • • Photographs provide a record of the date of the visit.

What could you measure?

These are example measures for your own application, not reported performance figures from the featured company.

  • Familiarity
  • Trust
  • Intention to engage again
  • Intention to share
  • Intention to recommend

Sources

Consider your own business

What job could a character do for your business?

Found a relevant example? Identify your current challenge and the job you would like a character to do.

Apply these ideas to your business

Together, we consider the character’s job based on your business, customers and use situations.

Talk to YataLogic

These cases do not prove effects caused by a character alone. Officially documented uses are presented separately from YataLogic’s analysis of their roles.

Names and trademarks belong to their respective owners. YataLogic has organized these applications from public information; inclusion does not imply a partnership or endorsement by any featured company or organization. Linked originals may be in Japanese or another language.

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