06Build familiarity

Doala

Chunichi Dragons

  • Sports
  • Merchandise

YataLogic’s analysis

The key point of this case

Meeting Doala and experiencing Doala’s activities remain reasons to visit independently of game results.

From official information

Officially documented uses

The official mascot performs at the stadium and creates touchpoints through photographs, merchandise and displays. A Doala-produced Doala Day was also held in 2026.

See the official sources used ↓

Roles identified by YataLogic

The character’s job

The official mascot performs at the stadium and creates touchpoints through photographs, merchandise and displays. A Doala-produced Doala Day was also held in 2026.

Application ideas from YataLogic

How could another business apply this?

Create character-specific reasons to visit that do not depend on the main service’s outcome.

Where is it used?

The official mascot performs at the stadium and creates touchpoints through photographs, merchandise and displays. A Doala-produced Doala Day was also held in 2026.

What could you measure?

These are example measures for your own application, not reported performance figures from the featured company.

  • Familiarity
  • Trust
  • Intention to engage again
  • Intention to share
  • Intention to recommend

Sources

Consider your own business

What job could a character do for your business?

Found a relevant example? Identify your current challenge and the job you would like a character to do.

Apply these ideas to your business

Together, we consider the character’s job based on your business, customers and use situations.

Talk to YataLogic

These cases do not prove effects caused by a character alone. Officially documented uses are presented separately from YataLogic’s analysis of their roles.

Names and trademarks belong to their respective owners. YataLogic has organized these applications from public information; inclusion does not imply a partnership or endorsement by any featured company or organization. Linked originals may be in Japanese or another language.

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