06Build familiarity

SUUMO

Recruit Co., Ltd.

  • Real estate & housing
  • Other

YataLogic’s analysis

The key point of this case

Family and companion stories remain accessible outside the housing-search period. This may help sustain a relationship with the character beyond functional explanations of an infrequently used service.

From official information

Officially documented uses

The official character page provides profiles and a relationship chart for SUUMO, Sumomi, SUUMO Papa, SUUMO Mama, Don SUUMO and others.

See the official sources used ↓

Roles identified by YataLogic

The character’s job

The official character page provides profiles and a relationship chart for SUUMO, Sumomi, SUUMO Papa, SUUMO Mama, Don SUUMO and others.

Application ideas from YataLogic

How could another business apply this?

For infrequently used services, provide short stories that maintain contact when people are not searching or contracting. Refer back to earlier stories instead of resetting the character’s settings in each advertisement.

Where is it used?

The official character page provides profiles and a relationship chart for SUUMO, Sumomi, SUUMO Papa, SUUMO Mama, Don SUUMO and others.

What could you measure?

These are example measures for your own application, not reported performance figures from the featured company.

  • Familiarity
  • Trust
  • Intention to engage again
  • Intention to share
  • Intention to recommend

Sources

Consider your own business

What job could a character do for your business?

Found a relevant example? Identify your current challenge and the job you would like a character to do.

Apply these ideas to your business

Together, we consider the character’s job based on your business, customers and use situations.

Talk to YataLogic

These cases do not prove effects caused by a character alone. Officially documented uses are presented separately from YataLogic’s analysis of their roles.

Names and trademarks belong to their respective owners. YataLogic has organized these applications from public information; inclusion does not imply a partnership or endorsement by any featured company or organization. Linked originals may be in Japanese or another language.

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